Entergy Restores 50% of Louisiana Customers Following Ida

After eight days of restoration work, crews across southeast Louisiana have restored power more than half of all customers who were affected by Hurricane Ida.
Entergy Louisiana and Entergy New Orleans have restored a combined 457,000 customers out of the peak of 902,000 that lost service. Entergy New Orleans has restored nearly 70% of customers impacted.
The damage from Ida’s historic intensity caused severe damage across the Entergy system in southeast Louisiana. The eye wall, which brings the most damaging winds and intense rainfall, passed nearby Taft and Laplace, Louisiana, causing widespread damage. This includes 30,679 poles, 36,469 spans of wire and 5,959 transformers. In total, the number of damaged or destroyed poles from Ida is more than hurricanes Katrina, Ike, Delta and Zeta combined.
“We have made significant progress in getting the lights back on for our customers in spite of all the challenges we are facing,” said John Hawkins, Entergy’s vice president of distribution operations. “Our crews are encountering massive damage – particularly in the hardest-hit areas. We have assembled a storm team of nearly 26,000 people who will not stop until the last light is back on. I want to thank our customers for their patience as we work to restore power to our communities.”
For a full list of restoration times, customers can visit entergy.com/hurricaneida/etr.
As Entergy continues to restore power, customers should ensure they can accept power when it becomes available. Check for damage to the electrical equipment attached to your home or business and contact an electrician to make needed


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