Entergy New Orleans and Entergy Louisiana Hurricane Ida Update – 8/29/21 @ 2 p.m.

Hurricane Ida has made landfall as a destructive and extremely dangerous Category 4 hurricane, bringing with it life-threatening storm surge and catastrophic wind damage. Those in the hardest-hit areas could experience power outages for weeks. The National Hurricane Center warns of an extremely life-threatening storm surge inundation of 9 feet or greater above ground level between Burns Point, Louisiana and Ocean Springs, Mississippi.
Every storm is unique. Based on historical restoration times, customers in the direct path of a Category 4 hurricane can experience outages up to three weeks.

While 90% of customers will be restored sooner, customers in the hardest-hit area should plan for the possibility of experiencing extended power outages.
Once the storm passes, we will keep customers informed regarding restoration efforts.
Significant damage, flooding and accessibility challenges due to the storm will affect our ability to reach some areas of our territory right away and could delay restoration in those communities.
When restoration starts, keep in mind that if you don’t see us working near you, we may be working on another part of the electrical system that you can’t see but must be repaired to get power to you.

We have storm-hardened our system and are prepared for Hurricane Ida.

From aggressive preventive maintenance programs to using steel transmission structures near the coast, elevating substations that might flood and installing “isolation” devices on lines to reduce outages, our ultimate goal is always to restore power safely and quickly.
Additionally, crews have added flood protections for equipment in other areas that could see high water.

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