Little Rock, Ark. – With so many customers telecommuting and people depending on grocery stores, hospitals and other vital services, it is more important than ever for Entergy to keep the power and gas flowing to the people who are depending on us to provide reliable, affordable energy. To do this safely, Entergy urges the public to stay away from utility employees and contractors working in the field.
Social distancing of six feet is but one reason to keep a safe distance from crews. Work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen.
“Our employees are working hard to ensure the public has essential services,” said Eli Viamontes, vice president of Utility Distribution Operations. “When someone nears working crews, it can create a dangerous situation for our employees and the person who approaches them. It’s imperative that people stay away for their safety and the safety of our employees.”
Customers looking for information from Entergy on response to the pandemic should visit the Entergy Newsroom or entergy.com. Customers looking for individual account information should visit entergy.com/myaccountonline to check account status or to make a payment. Customers may also call 1-800-ENTERGY.
Other Covid-19-related Information
As a reminder, With the support of our regulators we will temporarily suspend customer disconnects as we continue to monitor the situation. We encourage customers to make payments on their account if possible, and we’ll be working directly with customers to make payment arrangements if they are unable to